Tuesday, October 29, 2013

Ragalta RWC-120 Black Countertop Thermo Electric Water Cooler with Hot and Cold Dispenser



For those of you having issues with leaking!!!!!
I purchased two of these products because my first one leaked. The exchange process was quick and painless. I am writing this review because when I looked into this item, I was scared of all the negative reviews. First of all, like I said, the first one leaked. The new one did too. I was about to get pretty angry until we decided to take the back off the unit and see where the leak was. Well we found the leak and after a lot of trial and error and water wasted, we figured it out! In the actual reservoir that the black thing sits in, the water cannot fill all the way up or it will leak. So if you just pour cups of water in until it is topped off (as I was doing to test it out), leaking will occur. Now when you put, for example, a 5 gallon jug on top, the reservoir does not fill beyond that point, meaning there will be no leaking. I hate to admit, but I believe the first unit I purchased that leaked was just user error. I hope this can help other people that have purchased this...

Very good for the price.....much greater water flow than other dispensers.
We had to send the first one back because it leaked, but the second one worked perfectly. Other dispensers we've used had a slow dispenser and it took too long to get a glass of water. This one flows much faster, although the hot is a little slower. Great for the price!

Don't Waste Your Money
This purchase was a waste of time and money. The cooler did not work at all. It never dispensed hot or cold water. The fan made some noise as though it was working, but that was all it did. I called the manufacturer's customer service number and it was like talking to someone who was at home in their own kitchen. They were unprofessional, not interested and preoccupied. I sent the cooler back to the seller and had to pay restocking fees.

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